The Perfect Vault Program: Member Agreement - Level 1
Welcome to The Perfect Vault Program, an exclusive membership program at Perfect Face Aesthetic Medicine, enabling you to save funds each month and apply them to use towards your future treatments. Additionally, the program awards you with exclusive, members-only, discounted pricing.
Perfect Face Aesthetic Medicine is herein referred to as “PFAM”, the “Perfect Vault Program” is herein referred to as the “Perfect Vault” , and the client or program member may be referred to as “You” “The Member” or “The Client” throughout the agreement.
The following terms and conditions apply to your membership, and have been updated as of September 22, 2022:
The Perfect Vault (Level 1) clients will deposit $100/month into their ‘Vault’. The client may choose between 2 levels, Level 1 ($100 per month) or Level 2 ($200 per month). Deposits take place in the form of a monthly “auto-payment” using a credit or debit card which is kept on file in PFAM’s secured Point of Sale system. Every dollar will be put directly towards future services or products. Although there is a nominal set up fee ($50), there is no monthly membership fee. The Vault dollars do not expire. By enrolling in the program, member clients will receive the following special pricing and perks:
- 20% off all anti-wrinkle injectable types (Botox, Dysport, Xeomin, Jeuveau)
- 10% off all other single services (excludes packages and other special pricing)
- Additional promotions offered at the discretion of PFAM
This program can be combined with points accrued through the Alle or Aspire rewards programs for additional savings. Those rewards will be redeemed as usual, and applied to your balance upon checkout.
Please note, unless otherwise specified, the 10% off Services discount does NOT apply to treatment packages of any kind and cannot be combined with any other Perfect Face Aesthetic Medicine promotions or special pricing. Skincare products are not discounted. However, Vault dollars can be used to purchase skincare at market value.
The Perfect Vault Program Level 1 requires a 6 month minimum commitment and will auto-renew unless otherwise canceled. Vault membership and its associated funds are for use towards future services and products at a discounted rate, as long as your membership is active. The prepayment is made in the form of monthly auto-payments. By signing this form, you (the client) agree that PFAM will deduct $100 from a credit card or debit card on file on a monthly basis, and that your membership will automatically renew at the end of the cycle. There is a one-time set-up fee of $50, which is due at the time of signing.
A membership fee cannot be paid by an in-store credit, gift card/certificate or Care Credit, and must be paid by a Visa, MasterCard, American Express, or Discover Card. The Perfect Vault memberships require an approved payment type to be placed securely on file for scheduled, recurring payments. Membership fees cannot be paid by any promotional vendor programs such as Alle or Aspire Rewards. (However, as aforementioned, Alle or Aspire Rewards can be used in combination with Vault dollars, for additional savings on a single service during checkout.)
A credit card MUST be kept on file for auto-payment of the monthly charge. No cash refunds of Vault dollars will be permitted. Membership pricing, promotions, and banked dollars are non-transferable to other people and are for the individual member’s use only. Prices are subject to change at any time. There is absolutely no sharing of funds or discounts between clients, no exceptions.
Members agree to abide by all company policies and membership terms and conditions.
CANCELLATION BY MEMBER
You may cancel at any time after the first 6 consecutive months of enrollment, without incurring any fees. Termination must be made by you, in writing, and requires a 7-day advance written notice. The written notice of cancellation may be made only by the Member, or a legal representative of the Member, and must include the Member’s name and a statement that the member is canceling their Perfect Vault membership. The Member’s written cancellation must be mailed, e-mailed, or hand-delivered to the following:
Perfect Face Aesthetic Medicine
7861 Herschel Ave.
La Jolla, CA 92037
Please allow up to 7 days to process your cancellation request, after your written notice is received by PFAM, unless the notice specifies a later termination date. Any recurring payments scheduled to be made within this 7 day window will be charged as usual.
Special appointment availability or team member availability is not guaranteed. The termination or exit of a preferred provider does not create an exception to The Vault Program’s termination and cancellation policy. Membership may not be refunded nor voided due to limited availability of appointments. It is the member’s responsibility to book in advance if certain dates or times are preferred.
Termination prior to 6 consecutive months will result in a one-time $200 cancellation fee. In the event the early termination fee is not paid, your PFAM account will be placed on hold and you will be unable to book future appointments, or use Vault dollars, until your early termination fee is paid.
Any Vault dollars remaining after successful termination can be used towards products and services at any time, and do not expire, but membership pricing will no longer be accessible.
Once an account has been terminated, if you wish to reinstate your membership, you will be subject to enter into a brand new contractual agreement, including paying a reinstatement of $50 to cover set-up fees.
CANCELLATION BY PFAM
Perfect Face Aesthetic Medicine reserves the right to cancel or change the program at any time for any reason, and Vault dollars will not expire and can be used towards products and services at full price. PFAM also reserves the right to revoke an individual’s membership at any time, for any reason, and remaining funds will remain in the wallet to use on services and products at full price.
The Program can be put on hold for up to 2 consecutive months per year after the initial 6 months. Requests for pauses must be made in writing (mail, e-mailed, or hand-delivered). Pauses on membership may not exceed more than 2 months within a given year, if the client wishes to remain in the program. Membership will automatically reinstate once the duration of the temporary hold has been reached.
Perfect Face Aesthetic Medicine reserves the right to cancel or change the program at any time for any reason, and Vault dollars will not expire and can be used towards products and services.
Members agree to abide by all company policies and membership terms and conditions.
Membership payments are non-refundable - no exceptions.
Should you dispute a membership charge through your credit card provider, your membership will be immediately terminated and any remaining Vault dollars will be unavailable to you. Your account will be placed on hold and you will be unable to book future appointments, or use Vault dollars until a decision has been made by the Credit Card company, at which time PFAM will update the client account accordingly. You, of course, are encouraged to redact the dispute. In the event the disputed charge is returned to you by the credit card company, no changes will be made to the Vault wallet; however, client membership will remain in a terminated status and will require re-enrollment at the current pricing to continue with their membership. However, should the disputed order not be returned, the disputed charge amount will be deducted from the client virtual wallet including a $25 dispute fee. Client membership will remain in a terminated status and will require re-enrollment at the current pricing to continue.
Any membership fee that is returned for insufficient funds, incorrect card number, expired/rejected card information, is considered in arrears and due immediately. A $25 fee may be assessed for each late payment. If a membership fee is past due for more than 14 days, a $50 reinstatement fee may be due to reinstate the membership. After 30 days of non-payment, the membership will be canceled and subject to a $200 termination fee if within 6 months of membership start date. You will be unable to book future appointments, or use Vault funds, until all outstanding balances are paid.
Recurring membership payments are non-refundable - no exceptions. Except as otherwise provided herein or required by law, all monthly payments, set-up fees, and any other payments made by the Member hereunder and/or in accordance with their membership in the Perfect Vault Program are not refundable for any reason whatsoever, irrespective of utilization or cancellation. Although Vault dollars do not expire, once funds have been added to a Member’s Vault, those funds must be used for PFAM products and services.
MONTHLY MEMBERSHIP SPECIFICS
The Perfect Vault Program Level 1 is $100/month along with a one-time, non-refundable, $50 enrollment fee. Monthly membership payments are drafted on a 30-day rolling basis and are typically withdrawn on the same calendar day each month.
The funds do not expire. However, PFAM reserves the right to change the prices for their products and services at any time.
ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER.
To the full extent permissible by law, for purposes of any dispute arising out of this agreement, all parties hereto agree to submit to the sole and exclusive jurisdiction of the State of California and to the application of California law.
If any part of this contract shall be held invalid, that part shall be deemed excluded from this contract and the remainder of the contract shall remain in full force and effect.
The Member and company acknowledge that this Agreement constitutes their entire agreement. Any amendments to this contract must be provided in writing.
This membership is not negotiable, transferable, or cancelable except as otherwise provided herein. Notice of intent to cancel by the buyer shall be provided in writing as described above.
By signing this form, the client agrees that PFAM will continuously deduct $100 from a credit card or debit card on file on a monthly basis, and that their membership will automatically renew at the end of the cycle.
The client may cancel at any time after the first 6 consecutive months of enrollment. Termination must be made in writing, and requires a 14-day written notice. Termination prior to 6 consecutive months will result in a one-time $200 cancellation fee.
As a condition of my enrollment in a Membership Plan, I agree to the aforementioned terms and conditions.