Welcome to our COVID-19 Information Page. We will keep this updated with the latest changes around the office as well as new FAQs as they arise.
Updated on December 11, 2020
We are open, we are here for you, and we are taking every precaution to keep you healthy and well.
Due to our designation as a medical office, we do not fall within the latest San Diego closures and we are safely remaining open. We will continue with safety protocols we’ve had in place thus far, while also implementing several new policies.
In accordance with recommendations from the Centers for Disease Control (CDC), we request that you do not book an appointment within 14 days of any domestic or international travel. We will also be screening to make sure you have not travelled, been exposed, or experienced symptoms. This allows our staff to remain safe, as well as allowing our space to remain safe for you.
Car-to-Clinic Touchless Workflow
To maintain seamless treatment experiences with minimal contact, we have a touchless workflow in place. Remember to fill out your paperwork electronically prior to your appointment, wait in your car until you receive a text that your provider is ready, and save a card on file for safe and secure checkout.
Reminder that our treatment rooms are fully disinfected between each use. We also have a state of the art AC system with industrial grade UVC light bulbs that, when combined with existing high air turnover in the office, lead to a reduction of 99.9% of circulating viruses and bacteria in the air.
For more details, please read our complete list of protocols and client requirements. All of our current health and safety procedures are in alignment with recommendations from the Centers for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), the American Medical Association (AMA), and America Med Spa Association (AmSpa). Your health and safety remains our number one concern and priority.
Does my Botox/microneedling/laser treatment increase my risk for contracting COVID?
Not at all. COVID is spread person to person via droplet or through touching an infected surface and then your own mucous membranes. While an interruption in your skin’s barrier increases risk for bacterial infection, COVID requires access to the mucus membranes of your respiratory system or around your eyes. You will be no more susceptible to COVID post-treatment than before the treatment.
Can I get COVID from the PFAM skincare products I ordered?
Not a chance. We package all our orders from the office in La Jolla, and for the foreseeable future, will be doing so while masked and gloved.
As this crisis continues to evolve, remember that part of staying safe is to be well informed. Rely on facts from the CDC and WHO instead of the pseudoscience and fear based advice that tends to gain a foothold during times of panic. We here at PFAM promise to continually evolve our office practices and procedures to stay in line with the latest CDC recommendations.